Cookies Policy

Don’t worry: cookies are very simple, but also essential to make websites work properly. Below, we will explain what cookies are and how do we use them on our website.

What are cookies?

A cookie is a file that is downloaded to store and retrieve data from a terminal equipment on the user’s computer. These are stored on the hard drive or in a temporary memory, it also retains user data and browsing history of the computer, which allows to do such things as remembering a password or faster online consultations.

At any time, users can delete cookies from their hard drive or disable the gathering of information. If you don’t want cookies to be stored, most browsers will allow you to manage your cookies preferences. In case you decide to disable or delete cookies altogether some sites won’t work as well and some features will be unavailable, but you’ll still be able to browse through the website. Information gathered is only for private use of elrow Family, not disclosing any of this information to third parties.

The information stored by this website using this method basically consists of a number that identifies the user, as well as their preferences, such as the browsing language or the date on which a cookie was stored. This allows us to remember who you are on your next visit to our website. Cookies help us to improve our website and to provide an enhanced and tailored service. Specifically, cookies allow us to:

  • Conduct an analysis on the number of visits and how people use our site
  • Store information on your preferences and tailor our website to your particular interests
  • Make you searches faster
  • Know who you are when you return to our website, as long as you access from the same computer from which you registered as a member with your name and password
  • Conduct an analysis on user browsing (browsing statistics). To obtain and analyse browsing information we use Google Analytics: and

By using cookies, information such as names, surnames or postal address from where the user is connected is not gathered, nor any other personal identification data of the user. Instead, information gathered concerns the number of pages visited, the language, social networks in which our news are published, the city to which the IP address is assigned, the number of users who visit us, the frequency and repetition of the visits, the length of their visit, the browser they use, the operator or type of terminal from which the visit is made. This information is used for improving our website, detecting new needs and assessing any improvements necessary to provide to our users with a better service, for example by adapting the website to the most used browsers.

What kind of cookies does elrow Family use?

Session Cookies Own Own cookies are necessary to display and make the website work properly. These cookies are related to user’s session and log in. They also register acceptance of cookies by the browser used by the user, and are kept in the browser’s cookie file while the user remains in the website. In other words, they are active for the duration of your visit and deleted from your computer when you leave.
Analytical Cookies Google Analytics These cookies are used to conduct an analysis on the behaviour of users anonymously, as well as on the number of visitors of the website, where they come from, day and time, the platform or words used to find their desired content. This is a very helpful method for elrow Family to introduce improvements to the website and find out which content or design is most relevant to the user. 
Advertising Cookies Google & Carbon Cookies that allow managing advertising spaces based on criteria such as edited content or frequency on which ads are shown.

 How can you configure your cookies?

When you browse on our website you are consenting the use of cookies under the conditions explained in this Cookie Policy. You have a right to disable, delete or reject the use of cookies at any time by changing your browser settings; for example:

  • Internet Explorer: Tools > Internet settings > Privacy > Configuration. Further information can be found at Microsoft support and in the Help menu of the browser.
  • Mozilla Firefox: Tools > Options > Privacy > History > Customised Configuration. Further information can be found at Mozilla support and in the Help menu of the browser.
  • Google Chrome: Configuration > Show advanced options > Privacy > Content settings > Customised Configuration. Further information can be found at Google support and in the Help menu of the browser.
  • Safari: Preferences > Security. Further information can be found at Apple support and in the Help menu of the browser.
  • Opera: Configuration > Options > Advanced > Cookies. Further information can be found at Opera support and in the Help menu of the browser.

If you use a different browser, please check its policy on installation, use and blocking of cookies.

What happens if you disable cookies?

Some features and some sites of this website could not work properly.

Do we update our cookie policy?

We may update this policy from time to time, therefore, we advise you to check back this policy every time you access this website, in order to be informed properly about how and why we use cookies.